Pillows & Pillows must be notified of all returns by email. All returns must be post marked within 14 days of delivery. Pillows must be unused with law label tags attached. *All large orders over $150 may incur a 10-25% restocking fee*
Custom products including Bolsters, Custom Size Orders are all non-returnable.
Pillows & Pillows does not pay return shipping costs. Return Labels are provided in most cases and the cost will be deducted from your refund.
1. All our Sunbrella Pillows are spot clean only and are sewn closed. No Zipper
2. All Pillows come complete with inserts. All Pillows are sewn oversize but can still be +/- 1/2 inch depending on the bounce/stretch in the fabric.
3. Easy Care Instructions: Fabric Cleaning
One of the best ways to keep Sunbrella® fabrics looking good is
to brush off dirt and debris before it becomes embedded in the
fabric and to address messes and spills soon after they occur. The
quicker you clean spills, the easier they can be to remove.
Cleaning Non-Removable Fabric
Prepare a solution of 1/4 cup mild soap per gallon of lukewarm water. Use a
soft bristle brush to clean, allowing the cleaning solution to soak into the fabric.
Rinse thoroughly to remove all soap residue and allow fabric to air dry.
For best results when cleaning upholstered pieces, clean the entire surface area of the fabric, from seam to seam, instead of rubbing the fabric in a circular motion on the spill. Tough Stains - Sunbrella.com